Embrace the position of Technical Support Analyst, where your skills in troubleshooting hardware and software will shine. Serve as the key resource in maintaining seamless technology operations.
As a Technical Support Analyst, you are expected to have a minimum of two years of experience. Your role includes managing desktop issues, ensuring software installation, and administering user accounts. A customer-oriented approach combined with strong communications skills will enable you to assist remote and onsite staff efficiently, enhancing their daily operations.
Key Responsibilities: • Provide swift desktop hardware troubleshooting • Assist in the installation and support of software applications • Oversee telephony equipment and mobile device support • Conduct user management in Active Directory • Work collaboratively with IT Operations for problem resolution
Requirements: • Minimum 2 years of technical support ...