Champion operational leadership as a Dynamic Team Lead focused on client success and team development. Guide workflow while ensuring an exceptional client experience in a supportive environment.
In this role, you'll oversee daily operations and provide hands-on mentorship to onboard and develop team members. Addressing complex client needs and ensuring operational efficiency are vital aspects of this position. Your leadership will drive a culture of accountability and service excellence among team members.
Key Responsibilities: • Direct day-to-day team operations efficiently • Mentor employees and support their growth • Resolve complex client issues promptly • Uphold high service standards consistently • Facilitate training for new team brokers
Requirements: • Required Level 1 insurance license (Level 3 is ideal) • Relevant experience of 1-2 years in leadership • Strong communication skills, both wri...