Take on a Service Advisor position at 401 Group in Owen Sound, ON, and be the voice of confidence for our customers. Focus on delivering exceptional service experiences.
In this role, you will serve as the primary contact for service customers, providing them with a professional and friendly experience. Your responsibilities will include assessing vehicle issues, verifying service documents, and preparing detailed repair orders while ensuring customer satisfaction throughout the process.
Key Responsibilities:
• Listen to customers and identify required auto services
• Verify service coverage and warranty information
• Create detailed cost estimates for repairs
• Manage preparation of repair orders and approvals
• Maintain records of customer interactions and services
Requirements:
• Excellent customer service and communication skills
• 1-2 years in a customer service capacity
• Background in automotive services preferred
• Valid G Driver's License is...