Become a pivotal Retail & Experience Manager, delivering remarkable guest interactions at a sought-after winery. Lead a talented team in curating unforgettable tasting experiences and driving revenue.
In this role, you’ll harness your management experience in hospitality to create standout experiences while achieving financial targets. Your expertise in sales and customer service will be crucial as you oversee day-to-day operations and inspire your team. Develop engaging guest programs and cultivate strong connections with the community to enhance the winery’s presence.
Key Responsibilities:
• Achieve annual revenue goals for the retail and tasting experience
• Lead and train the retail experience team
• Manage VIP experiences and referral networks
• Control inventory and maintain cash handling accuracy
• Develop engaging wine programs to elevate guest experiences
Requirements:
• 2+ years in leadership or supervisory roles
• 3-5 years in hospitality or ret...