Join FYidoctors Lakefield as a Patient Services Specialist, where you can make a difference in patient care through exceptional service and support. Full-time hours of 30-40 per week, Monday to Friday, create a balanced work environment.
In this vital role, you will manage patient interactions from check-in to billing while performing essential pre-testing. Your commitment to customer service ensures that appointments run smoothly and that patients feel valued throughout their experience.
Key Responsibilities: • Greet and assist patients during their visits • Conduct necessary pre-testing for eye examinations • Schedule appointments and manage payment processes • Facilitate eyewear pick-ups and handle repairs • Consistently deliver excellent customer service
Requirements: • Previous experience in retail is beneficial • Ability to multitask in a busy setting • Proficient in MS Office and technology us...