Step into a dynamic Overnight Clerk role within the hospitality industry. This position emphasizes customer service, managing reservations, and ensuring guest satisfaction throughout the night.
As a crucial team member, you will work a full-time schedule of 32 to 40 hours each week, responding to guest inquiries, processing check-ins, and resolving complaints. Emphasis on safety and following procedures is vital in this fast-paced environment.
Key Responsibilities: • Register and welcome arriving guests • Process room reservations and cancellations • Handle payment and billing transactions • Maintain updated inventory of rooms • Answer phone calls and relay messages
Requirements: • Minimum of Grade 12 education • 7-11 months of relevant experience required • Strong interpersonal and communication skills • Must be bondable; reliable transportation needed • Willingness to work flexible hour...