Are you a passionate leader in hospitality? The Jasper Forest Park Hotel is seeking a Front Office Manager to enhance guest satisfaction and operational efficiency. Join our dedicated team today!
In this hands-on position, you'll have 5-7 years of hotel experience with a flair for management, mentoring staff, and optimizing guest service flows. Your role will encompass administrative functions, financial oversight, and team development, all aimed at enriching the guest experience.
Key Responsibilities: • Direct and manage all operations of the Front Desk • Support guest check-ins, group arrivals, and concierge services • Assess and refine guest satisfaction surveys and feedback • Collaborate with various departments for operational success • Maintain lobby standards and safety policies consistently
Requirements: • 5-7 years in hotel or hospitality operations • Supervision experience of 2-4 years • St...