Elevate guest experiences as a Front Office Manager with Northland Properties. We’re seeking a passionate leader to enhance customer service and optimize hotel operations.
As a Front Office Manager, you will oversee the Front Office, Reservations, and Guest Activities at our esteemed Sandman Hotel Group locations. This managerial role requires strong communication skills, as you will train staff, manage relationships, and improve service standards. Your expertise will help enhance team effectiveness and guest satisfaction.
Key Responsibilities:
• Direct the activities of Front Office and Guest Services
• Train and select qualified personnel for hotel operations
• Maintain adherence to company standards in grooming and conduct
• Monitor forecasts to maximize occupancy and revenue
• Foster close relationships with all hotel departments
Requirements:
• Previous hotel management experience in Rooms Division
• Exceptional supervision skills and good judgment