+ Be aware of the goings on in the hotel + Prepare and send out the Duty Roster for the team by Thursday for the week ahead + Review the duty roster daily for possible changes + Ensure the colleagues in the Front of the House team are aware of their roles and responsibilities + Train and verify understanding of the team + Ensure that the payroll system is in place and updated as per the hotel process
**Responsibilities**
+ Be available in the lobby and in guest areas for the duration of your shift + Meet as many of the hotels guests as possible, and engage them in meaningful conversations + Assist any guests who may be unhappy with their experience + Keep an overview of the overall Front of the House operations from the Porte Cochere to the lobbies in the various buildings + Assist the Rooms Division Manager in the efficient running of the department + Motivate and assist the team in achieving their personal, f...