Under the direction of the Cargo Manager, the Duty Manager is responsible for managing Cargo activities effectively and profitably by providing a safe and quality product, covering a range of services.
Job locations
YUL Cargo Services
Job Responsibilities
Accountable for daily Cargo operations, efficiently managing staff to reduce dependence on overtime.
Maintain and improve customer and company safety and quality standards.
Maintain good relations with customers and airport authorities.
Manage and control all staff assignments.
Hold daily briefings with all levels of management.
Coach and train all employees to effectively improve operations.
Ensure workforce adherence to company policies and procedures.
Participate in the disciplinary and grievance process with labor relations.