Become the heart of hospitality at Dorian, Autograph Collection in Calgary by taking on the Guest Experience Manager role. Focus on exceptional guest service and smooth operations while leading a passionate team.

This role requires a strong leader to manage day-to-day hotel operations effectively. You’ll serve as the main point of contact for guest issues, ensuring swift resolutions and a seamless experience. Collaborate with Front Office, Housekeeping, Food & Beverage, and Engineering to uphold Marriott’s Brand Standards and provide outstanding service.

Key Responsibilities:
• Lead with integrity and inspire your team
• Act as the primary contact for guest complaints
• Monitor check-in and check-out efficiencies
• Conduct regular audits and hotel walkthroughs
• Support staff training and operational excellence

Requirements:
• Two years’ experience as a Front Office Supervisor
• Education in Hospitality or...