Greet all guests with a smile and a warm greeting and direct arriving guests to registration areas
Ensure all entrances are free and clear of congestion for arrival and departure of guest vehicles, and move and organize vehicles on the driveway
Be noticeably positioned at entrances to provide luggage assistance upon arrival and departure, and assist in the loading and unloading of luggage and ensure that it is sent to the location requested by the guest
Promote Valet parking service to guests arriving by vehicle, and ensure all vehicle keys are clearly identified and stored in locked location
Be exceptionally knowledgeable of all hotel related information including: hours of operation, promotions, menu selection, meeting facilities, visitor and tourist attractions, guest room and rate structuring and current availability
Take responsibility for guest inquiries and pro...