Elevate maintenance operations at Dollarama as the Manager of Maintenance Operations on a one-year contract. Lead teams in Montreal while managing maintenance requests and service efficiency nationwide. In this role, you'll support a diverse team of service agents and supervisors, ensuring high-quality responses to operational challenges. With a focus on optimizing workflows and fostering solid relationships, your strategic vision will shape the future of the Maintenance department. Key Responsibilities: • Manage and mentor service teams in Montreal and El Salvador • Respond to high-stakes maintenance issues daily • Develop and analyze data for efficiency improvements • Supervise facilities contracts and service partners • Ensure compliance with Service Level Agreements Requirements: • Bachelor's degree in Management, Administration, or similar • 5-10 years of relevant experience in the field • Proven ability to manage large contracts • Strong skills...