Be a District Parts and Service Manager for Kia in Montreal, Quebec, focusing on dealer training and enhancing customer service. Your expertise will ensure parts and service excellence in your assigned region.
This role involves leading Kia dealers to improve service quality and warranty compliance while maximizing Bosch performance indicators. You will provide technical advice and best practices while monitoring overall dealer performance and participating in customer issue resolutions. Dynamic problem-solving and communication skills are vital for this position.
Key Responsibilities:
• Lead dealer training on parts and service processes
• Guide dealerships on Fixed Operations improvements
• Competently authorize necessary service adjustments
• Maintain accurate documentation of dealer performance
• Resolve disputes and customer concerns as necessary
Requirements:
• Minimum 5 years in automotive management required
• Relevant university degree preferred