Define and govern taxonomies for issues, control failures, and root causes consistent with the operational risk and regulatory reporting requirements
Support technology and cyber risk committees/forums to review issue status, challenge remediation, and escalate material items to senior risk and business leadership
Own and maintain the Bank’s technology and cyber issues management process
Lead the design and continuous improvement of ServiceNow IRM issue and exception management workflows, including automated issue creation from control failures, indicators, audits, and security tools.
Define data standards for issues, actions, policy exceptions, residual risk, and ownership to ensure a single, trusted source of truth across ScotiaTech.
Partner with Platform/ServiceNow teams to optimize the Risk Workspace, dashboards, notifications, and integrations with vulnerabili...