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Director, Technical Support

Hospitality Full Benefits Career Growth
Company

WomenTech Network

Location

Ottawa, Canada

Posted

March 13, 2026

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About This Opportunity

Why N-able


At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.


What You'll Do

  • Manage a highly technical, global support organization, ensuring consistent, high-quality customer support across regions and time zones

  • Serve as the Security POD support leader, ensuring strong alignment between Technical Support, Security Operations, and customer needs

  • Partner closely w...