The Director of Technical Ops - Infrastructure is a senior technology leader responsible for the reliability, scalability, performance, and security of API's cloud-based platform and underlying infrastructure. Operating across our New York and Pune, India offices, this leader will manage and develop geographically distributed engineering and operations teams, driving a culture of operational excellence, continuous improvement, and high availability. The Director will own governance and operational management of our AWS cloud environment, oversee system reliability and service continuity, and serve as the primary bridge between technology operations and the broader business. This role requires a seasoned technology executive who combines deep cloud expertise with strong people leadership, financial acumen, and the ability to partner with executive stakeholders to align infrastructure strategy with organizational goals. Essential Functions