Job Description Insight Global is looking for a Director of Relationship Management for a leading human capital management client. This role will support senior leadership in developing account strategies and fostering relationships with clients and associates. It requires strong leadership, account management, and relationship skills to oversee client relationship and retention strategies through the mid-market relationship managers.
Key responsibilities include:
-Aligning with the strategic goals and priorities of product growth strategies. -Advancing departmental and client interests in line with the company's mission, vision, and values. -Proactively maximizing client satisfaction through effective communication and outreach. -Executing direction of client support and retention through the leadership of the client relationship managers. -Supporting growth objectives through sales leads, support, and loss prevention programs.