Lead the Operational Resilience initiatives at Manulife as the Director, focusing on business continuity and risk management. This role is based in Montreal, Quebec and offers a hybrid working arrangement.

Within the global Operational Risk & Resilience Management team, your leadership will shape critical business continuity standards and processes. Collaborating with diverse teams, you will evaluate risks and deliver high-quality insights to enhance organizational resilience. Your role will include the development of effective controls, policies, and communication strategies to mitigate potential disruptions.

Key Responsibilities:
• Evolve Business Continuity Risk Management standards and controls
• Participate in and oversee Business Continuity Program assessments
• Provide expert consultation and develop employee training
• Support the standardization of assessment processes
• Report on Key Risk Indicators for risk management