Elevate your leadership career as the Director of Service Delivery at Equinix. Oversee product management and streamline operational processes in a pivotal role.
As a Director at Equinix, you will guide a talented team of Product Managers and Process Architects, driving the Service Delivery operational journey across critical domains like Order Management and Customer Project Management. Your role demands cultivating strong cross-functional partnerships and aligning product capabilities with customer journey objectives to enhance operational maturity and efficiency.
Key Responsibilities: • Lead a diverse team of Product Managers and Process Architects • Own operational workflows in Order Management and service delivery • Drive team performance and talent development strategies • Enhance service delivery through process improvements • Collaborate with cross-functional leaders for effective execution