Lead the strategy for PMS platform lifecycle and enhancements. Be the primary contact for Opera Cloud while ensuring scalable, reliable operations and compliance.
In this influential role, you will collaborate with senior stakeholders and lead teams dedicated to optimizing hotel operations. Your input on system improvements will be pivotal for enhancing guest experience and business efficiency across numerous platforms.
Key Responsibilities: • Own the PMS platform strategy and lifecycle • Collaborate with various operational teams • Address high-priority system issues effectively • Facilitate communication among platform owners • Oversee knowledge sharing and capability enhancements
Requirements: • 10+ years in enterprise platform management • Strong Opera Cloud experience crucial for success • Superior leadership and communication skills • Relevant Bachelor’s or Master’s degree • Preferred certifications include AWS and CompTIA