Xpotential Marketing Group (XPMG) is a dental-focused operations and AI platform company dedicated to helping dental practices grow through better patient communication, scheduling, and trust.

Since 2016, we've operated a Medellín-based contact center serving U.S. clients.

Our flagship product, Vantage AI, is an AI-powered patient engagement platform combining voice AI, automated scheduling, live agent support, and analytics, currently scaling across major Dental Service Organizations (DSOs).

We are looking for a hands‑on Director of Operations to lead the performance, culture, and gross profit of our Medellín contact center, and the operational success of Vantage AI for our DSO clients.

This is not a behind‑the‑desk role; you will be on the floor, in the data, mentoring team leads, and evolving our operating model as AI transforms what our teams do. The position is a direct path to VP of Operations / General Manager for the right leader.

Key R...