Elevate your career as the Director of Operations at Best Service Pros in Mississauga, Ontario. This full-time position demands a hands-on leader focused on service quality, productivity, and team excellence. In this pivotal role, you will assume complete P&L ownership of a significant national contract at a high-traffic facility. Ideal candidates will possess a proven track record of operational transformation while balancing productivity improvements with exceptional client satisfaction. You will be leading robust teams, enhancing service standards, and developing a culture of accountability that drives contract performance. Key Responsibilities: • Execute a structured turnaround plan for performance improvements • Conduct comprehensive operational assessments and adjustments • Design scalable cleaning routines and compliance protocols • Manage financial performance and P&L for the contract • Build and maintain client relationships and performance roadmaps Req...