Become the Director of IT Operations at Niagara Casinos and lead technical excellence in a dynamic role. Oversee IT infrastructure, cloud services, and operational support within a continuous improvement framework.
In this full-time Director position, you will ensure IT systems are secure, reliable, and aligned with business goals and operations. With a focus on service delivery and performance metrics, you’ll partner with other IT leaders to excel in enterprise initiatives, ensuring the optimization of processes and efficiency in service management.
Key Responsibilities:
• Manage day-to-day IT operations for cloud and network systems
• Lead IT service management according to ITIL standards
• Oversee performance metrics and service level agreements (SLAs)
• Implement technology products to enhance value for customers
• Foster a performance-driven culture focused on service excellence
Requirements:
• University Degree in Information Technology or equivalent