Lead IT Operations for Niagara Casinos, ensuring the optimal delivery and stability of IT infrastructure and cloud services. This full-time role emphasizes operational excellence and technical engagement.
As the Director of Information Technology Operations, you will drive day-to-day IT service efficacy, ensuring alignment with business needs. Your leadership will support enterprise initiatives while managing cloud platforms, networks, and end-user services. Emphasizing reliability and security, you will implement IT strategic plans collaboratively, align processes with ITIL standards, and drive a culture focused on performance and customer service.
Key Responsibilities:
• Partner with IT leaders on enterprise initiatives
• Oversee IT service management and processes
• Monitor service levels and key performance metrics
• Manage vendor relationships for cloud and services
• Lead infrastructure upgrades and projects
Requirements:
• Bachelor's degree in Informat...