Elevate IT infrastructure as the Director of IT Operations at Niagara Casinos. Manage cloud services, improve operational efficiency, and ensure reliability across systems within a full-time role. This full-time position focuses on delivering stable and high-performing IT services. You will oversee daily operations of critical systems including networks, servers, and user services while leading initiatives for continuous improvement. Your leadership will be instrumental in fostering a performance-driven culture in IT. Key Responsibilities: • Manage cloud platforms, servers, and firewalls efficiently • Collaborate on IT strategic planning with leadership • Oversee IT service management processes aligned to ITIL • Optimize IT helpdesk for improved service delivery • Monitor service levels and key performance metrics Requirements: • University degree in Information Technology • 8 years of IT management experience required • Expertise in Windows Server and ...