Elevate IT infrastructure as the Director of IT Operations at Niagara Casinos. Manage cloud services, improve operational efficiency, and ensure reliability across systems within a full-time role.
This full-time position focuses on delivering stable and high-performing IT services. You will oversee daily operations of critical systems including networks, servers, and user services while leading initiatives for continuous improvement. Your leadership will be instrumental in fostering a performance-driven culture in IT.
Key Responsibilities:
• Manage cloud platforms, servers, and firewalls efficiently
• Collaborate on IT strategic planning with leadership
• Oversee IT service management processes aligned to ITIL
• Optimize IT helpdesk for improved service delivery
• Monitor service levels and key performance metrics
Requirements:
• University degree in Information Technology
• 8 years of IT management experience required
• Expertise in Windows Server and ...