Lead a dynamic growth strategy at CIBC as the Director of Growth, focusing on data-driven customer engagement. Drive meaningful conversion and foster lasting customer relationships through strategic insight and hands-on coaching.
In this pivotal role, you will steer your team in addressing friction points and enhancing product performance. With over 8 years of experience in growth or conversion optimization, you will develop high-performing talent while balancing leadership responsibilities. Collaborate with CX, UX/UI, and product management leaders to elevate customer experiences.
Key Responsibilities:
• Establish and evolve growth frameworks and operating principles
• Own hiring and develop talent for growth roles
• Translate customer data into actionable recommendations
• Champion disciplined experimentation and performance measurement
• Shape team operations and standards for accountability
Requirements:
• 8+ years in growth or lifecycle marketing
• Ex...