GENERAL SUMMARY The Director of Education is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.  To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom.  The Director also observes and coaches the teaching staff, ensuring robust instructional experiences.  When the Center Director is unavailable or not in the Center, the Director of Education serves as the point-of-contact for customers and manages Center operations.  The Director of Education also communicates with the Center Director regularly to ensure quality and consistency of the customer experience.  ESSENTIAL JOB FUNCTIONS * Observes and coaches instructional staff on a regular basis to ensure that teachers...