Lead the analytics vision for Xplore Inc. as the Director of Customer Analytics. Drive actionable insights to enhance customer experience and operational performance in this critical leadership role.
In this executive-level position, you will spearhead analytics strategies supporting Customer Office and key business units. You'll develop impactful analytics roadmaps while fostering strong partnerships across various departments. Your hands-on expertise will translate complex data into insights that inform business outcomes and enhance customer interactions.
Key Responsibilities: • Support senior leadership in analytics and reporting initiatives • Build trusted relationships across departments for cohesive data strategies • Define Xplore’s analytics strategy aligning to business objectives • Lead a high-performing, multidisciplinary analytics team • Foster a culture of continuous improvement and collaboration