Lead billing and collections for Xplore Inc. in this senior director role. Focus on optimizing cash flow, ensuring billing accuracy, and enhancing customer experiences across all services.
As the Director of Billing and Collections Strategy, you will oversee comprehensive billing operations and ensure effective credit processes. This position collaborates with Finance, IT, and customer operations to strengthen the billing framework and drive continuous improvement, aiming for zero revenue leakage and high-quality customer engagement.
Key Responsibilities:
• Provide end-to-end leadership in billing and collections
• Define strategies for revenue integrity and customer financial experiences
• Establish governance over billing policies for consistency
• Own revenue assurance outcomes and audit readiness
• Monitor revenue streams for anomalies or risks
Requirements:
• Proven experience in billing or finance transformation
• Familiarity with telecom billing pla...