Become a key player in the group savings and retirement sector as a Director of Client Relationships. This role in Montreal emphasizes client engagement and service excellence.
You will manage relationships with plan sponsors and enhance client satisfaction. This position involves training clients on effective plan management, collaborating on service strategies, and ensuring robust communication with stakeholders. Use your skills to propose tailored solutions and foster client loyalty.
Key Responsibilities:
• Build lasting relationships with clients in Quebec
• Lead product training sessions for client teams
• Customize solutions based on client feedback
• Work with teams to enhance service delivery
• Keep clients updated on changes in services
Requirements:
• Minimum 5 years in financial services or retirement
• Exceptional client-focused communication skills
• Bilingual proficiency in English and French
• Relevant university degree and AMF certifi...