Shape business outcomes as the Director of Business Systems Strategy. Collaborate with diverse stakeholders to assess, enhance, and expand critical applications that drive operational success.
As a strategic lead, you will manage the performance of key systems across departments including Operations and Customer Service. Your role involves identifying optimization opportunities, overseeing implementation projects, and ensuring alignment between technology solutions and business needs.
Key Responsibilities:
• Lead the assessment of current application systems
• Oversee upgrades and new feature implementation
• Manage vendor relations and ensure service quality
• Coordinate documentation and performance evaluations
• Collaborate with the VP, Technology on strategic initiatives
Requirements:
• 8+ years in Business Systems strategy or management
• Extensive experience with key software platforms
• Proven ability to manage complex vendor relationships
• S...