Job Description Carat Canada is seeking a forward‑thinking Director, Media Operations who brings a visionary, end‑to‑end perspective to how work flows through an organization. You will be the connective force across processes, platforms, and teams – translating complex business challenges into streamlined ways of working, modernised operations, and automated solutions that scale. Sitting at the intersection of media, data, finance, and technology, you will architect and drive integrated operating models that elevate client delivery, optimise efficiency, and ensure accuracy and transparency at every touchpoint.

What You’ll Do Client & Stakeholder Leadership

Act as the senior operational partner across enterprise accounts, supporting day‑to‑day delivery and long‑term planning

Align cross‑functional teams to client contracts, scopes, and governance expectations

Lead senior client conversations, providing clarity on operations, risk, and resolution
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