In coordination with Business partners (Loyalty & Partnerships), Canadian Banking Marketing and Global Sponsorships, defines marketing objectives to set and refine annual and quarterly marketing plans in support of business growth targets and in alignment with contractual obligations related to partnership and sponsorship agreements
Designs, implements, and manages client acquisition, client loyalty and retention programs to increase repeat purchase and customer lifetime value
Analyzes customer data to identify loyalty drivers, inform loyalty strategy and audience segmentation and optimize marketing programming
Collaborates with product and key business partners to align loyalty and partnership activities with broader marketing strategy
Develops joint marketing campaigns and cross-promotions with partners that align to busine...