Purpose

Contributes to the overall success of the Digitization and Automation globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. This team is a Product Owner team for all HR tools & technologies in HR.

Accountabilities

• Provide Tier 2 technical support for HR applications, resolving system issues escalated from HR Services.
• Manage user system access, SAP SuccessFactors Role-Based permissions, and other service requests.
• Ensure HRIS system updates are aligned with governance models and internal policies.
• Identify and mitigate risks in system procedures through automated processes.
• Create and maintain procedural documentation for enhanced or newly developed HR applications.
• Provides b...