Job Description
Support initiatives on the Business Transformation team, focused on digitizing and modernizing customer and partner experiences
Spend approximately 25% of your time supporting an in‑flight initiative to digitize forms using DocHub, helping streamline application intake and reduce manual processing
Play a key role in launching a new solicitor portal initiative, a B2B integration with external title services partners
Help stand up a new customer experience portal designed for customers’ employees, ensuring usability and end‑to‑end process alignment
Spend the majority of your day getting the new solicitor portal project up and running, as the team transitions from planning into delivery
Support delivery readiness by helping stand up the delivery team, clarifying roles, timelines, and dependencies
Partner closely with technology, product, operations, and external vendors to move the initiative from design into execution
Assist with requirements refin...