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Digital Insurance Broker

Hospitality Full Benefits Career Growth
Company

Western Financial Group

Location

Calgary, Canada

Posted

March 23, 2026

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About This Opportunity

Here is what a typical day looks like


  • Processing changes to insurance policies and endorsements according to policy and procedure

  • Manage incoming call queues and maintain low wait times

  • Answer customer inquiries, striving for one touch resolution for the customers

  • Optimize sales opportunities in each call, while prioritizing customers’ needs

  • Quickly access information from online databases to complete customers transactions

  • Make outbound calls for customer policy renewals and account reviews

  • Adapt your sales strategy based on the nature of your call, and customers priorities

    • The value you bring

  • Minimum Level 1 General Insurance License; must obtain Level 2 License after employment, employer paid and supported.

  • 2-3 years in a sales or customer service role, previous Insurance or Call Centre experience an asset

  • Excellent phone etiquette and pr...