Elevate Metrolinx's digital customer experience as a Senior Advisor in Digital Communications, focusing on strategy, content management, and user optimization. This in-office role seeks an experienced professional to create engaging web strategies.
As a key member of the Digital, Content & Insights team at Metrolinx, your expertise will drive effective digital communications across the CCSR division. You will manage public-facing web platforms, enhance user experience, and optimize content using data-driven insights. Your collaborative approach supports stakeholder engagement while ensuring accessibility and brand consistency.
Key Responsibilities:
• Manage Metrolinx’s public-facing web channels for clear user information
• Update and optimize web content aligned with brand and user needs
• Provide web expertise for planning and digital initiatives
• Analyze web analytics to improve engagement and discoverability
• Lead accessibility and SEO best practices across p...