Job Summary

Sell spare and replacement parts and equipment in a repair shop or parts store across multiple product lines.

Responsibilities

• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices
• Identify required replacement parts based on inspections, customer requests, or descriptions of malfunctions
• Receive and process telephone orders for parts
• Fill customer orders from available stock
• Prepare sales slips or sales contracts
• Receive payments or obtain credit authorization
• Conduct inventory checks and maintain stock levels
• Advise customers on substitutions or modifications when identical parts are unavailable
• Inspect returned parts for defects and process exchanges or refunds
• Organize and store parts according to established systems
• Explain features and usage of parts based on equipment kn...