We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position.

Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction.

About Us:

Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and ...