JOB DUTIES: This position is a support position covering the desktop and laptop needs of the client community. Must have thorough knowledge of Windows XP and Vista as well as Linux administration support.
EXPERIENCE AND EDUCATION:
2-3 years of experience with Desktop Support or Helpdesk;2-3 years of experience with Active Directory/Windows Server/Exchange administration and troubleshooting;2-3 years of experience with Mobile Devices (Windows, iOS and Android );
1-2 years of experience with VPN/Remote Connectivity;1-2 years of experience with VoIP;
Experience with in-depth troubleshooting methodologies in a heterogeneous environment, multifunction devices, Cisco IP phones, documentation, cabling and networking;
Thorough knowledge of Windows XP and Vista as well as Linux administration support;