Be a key player in providing on-site technical assistance tailored for a large financial enterprise, focusing on user experience and compliance. This role demands excellent troubleshooting skills and collaboration with IT teams.
As a Deskside Support Analyst, you will be responsible for diagnosing and resolving end-user technical issues. Your expertise will support hardware setups, software configurations, and compliance with necessary security standards. This role provides a chance to enhance user satisfaction and contribute to technology projects across the campus.
Key Responsibilities: • Troubleshoot and resolve user hardware/software issues • Manage user access and permissions effectively • Assist with endpoint compliance via Intune • Handle hardware support and logistics for devices • Maintain accurate ticket documentation and escalation
Requirements: • Technical Diploma or University degree in relevant fie...