Enhance digital experiences with Capital One as a Principal Associate in Design Operations. Focus on streamlining design processes and integrating AI tools in a hybrid work environment.
As a key member of the Experience Design (XD) team, you will define workflows and establish standardized procedures aimed at maximizing efficiency across research and design disciplines. This position requires deep expertise in XD tools and a hands-on approach to streamline operations while implementing AI solutions.
Key Responsibilities:
• Define UX workflows and Standard Operating Procedures (SOPs)
• Automate XD software and maintain security standards
• Support product launches through stakeholder alignment
• Evaluate and improve XD procedures with performance metrics
• Act as a liaison for cross-functional partners to ensure operational success
Requirements:
• 5+ years in Design Operations or Program Management
• Experience with Figma, UserZoom, and similar XD tools
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