Job Description

About the Role

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. You are responsible for ensuring an excellent operational and visual experience for the store, customers and colleagues. You’ll be aware of the store’s strengths, opportunities and competitors, analyze sales data, and create plans to optimise results and profits.

A Day in the Life

Customer Sales & Profit

• Responsible for the total OMNI customer experience, ensuring visual and commercial curation according to global guidelines.
• Represent the H&M brand positively during customer interactions.
• Identify commercial opportunities, take ownership of department strengths and act on them.
• Establish and analyse sales and budge...