Step into a leadership role as Department Head at a grocery store in Waterloo, Ontario. This full-time position requires solid management skills to oversee staff and daily operations at the physical location.
As a permanent employee with 3-5 years of supervising experience, you will manage the hiring and training process, assign shifts, and resolve customer complaints. This role also encompasses preparing sales reports, maintaining inventory organization, and supervising a team of 16-20 personnel in various areas. The focus will be on both customer satisfaction and operational efficiency.
Key Responsibilities:
• Manage sales workers' daily duties
• Recruit and train new staff members
• Pen work schedules to ensure adequate coverage
• Compile and analyze sales and personnel reports
• Supervise store operations to enhance efficiency
Requirements:
• 3 to 5 years of supervisory experience in retail
• High school graduation certificate required
• Strong prob...