To act as receptionist in the Main Dental Clinic working with staff, students and faculty to serve 200-300 patients per day.
Organizational Status Reports administratively to the Clinic Administrator that reports to the Senior Clinic Manager. Works closely with patients, students, faculty, and other staff.
Work Performed
Provides guidance and instructions to students on dental plans, pre-determination procedures, and reimbursement processes. Liaises with dental insurance carriers to ensure patients receive maximum benefits. Verifies, prints, and submits dental insurance claim forms and resolves claim or processing issues.
Allocates and reconciles payments in patient records from dental insurance remittances. Communicates with patients and insurance companies to resolve discrepancies and follows up on outstanding claims.
Responds to telephone and in-person inquiries from prospective ...