Conversion to FTE: May be, based on performance and business needs

Number of Positions: 1

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Reason behind the need: Additional support.

Typical Day in the role

• Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
• Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
• Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites.
• Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both ...