Step into a vital role as an IT Support Specialist focused on Google Cloud Platform. This hands-on position involves providing elite troubleshooting and technical support to optimize user functions and satisfaction.
As a key player in IT support, your responsibilities include managing technical issues related to GCP while ensuring effective virtual and physical asset management. You will also oversee security measures on mobile devices and monitor cloud performance proactively, establishing a framework for ongoing support excellence.
Key Responsibilities:
• Diagnose technical issues related to Google Cloud services
• Manage user accounts within Google Cloud Identity
• Troubleshoot network connectivity issues with cloud access
• Maintain and update the IT ticketing knowledge base
• Monitor for digital security threats and enforce policies
Requirements:
• 3–5 years of IT support experience in cloud environments
• Experience with Google Admin Console essentia...