Lead the team at Microsoft as a Data Center Technician Manager, enhancing operational effectiveness and technician performance in a dynamic cloud environment. This managerial role combines hardware expertise with performance monitoring.

As a Data Center Technician Manager, you will oversee a skilled team, ensuring compliance with policies and enriching the technician experience. Your responsibilities will include training staff, promoting safety, and driving KPIs. This role is pivotal within Microsoft’s Cloud Operations & Innovation sector, supporting critical services across global data centers.

Key Responsibilities: • Guide technicians in hardware deployments and diagnostics • Monitor compliance with service-level policies • Conduct quality checks on technician outputs • Facilitate training and safety briefings frequently • Manage team meetings, prioritizing workload effectively

Requirements: • 3+ years supporting IT equipment or technology • 1+ year experi...