Join a transformative project as a Data Business Analyst within the banking industry. Focus on contact center analysis and data-driven solutions in a flexible hybrid model.
In this 12-month contract, you'll support the financial reporting team by gathering requirements and analyzing large data sets. Ideal candidates will have 3-5 years of experience in large enterprises, particularly on contact center projects, and possess strong SQL skills to manage complex queries.
Key Responsibilities:
• Support financial reporting by analyzing contact center data
• Gather and interpret project requirements from stakeholders
• Communicate effectively with team members and clients
• Maintain high standards of accuracy in data analysis
• Translate technical specifications into understandable terms
Requirements:
• 3-5 years working as a Business Data Analyst
• Solid background in contact center project work
• Expertise in complex SQL queries and data manipulation
• S...